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Knowledge Base

How can we
help you.

Everything you need to know about the adoption process, fees, and bringing your new family member home.

How long does the adoption process take?

Unlike traditional shelters that can take weeks, our digital-first process is designed to be fast. Most applications are reviewed within 24 hours. Once approved, you can schedule a Meet & Greet immediately. The entire process typically takes 2-5 days.

Can I adopt if I live in an apartment?

Absolutely! Many cats thrive in apartments. Our AI matching system will highlight cats with "Indoor Only" or "Low Energy" traits that are perfect for smaller spaces. We just ask that you have landlord approval if you are renting.

What if the cat isn't a good fit?

We have a "Safe Return" policy. If for any reason the adoption doesn't work out within the first 30 days, the shelter will take the cat back, no questions asked. We want to ensure the best outcome for both you and the cat.

What is included in the adoption fee?

Adoption fees range from $50 to $200 and cover:

  • Spay/Neuter surgery
  • Vaccinations (Rabies, FVRCP)
  • Microchipping and registration
  • FIV/FeLV testing
Do you allow out-of-state adoptions?

Yes, for select shelters. Look for the "Transport Available" badge on a cat's profile. We partner with verified pet transport services to bring your new companion to you safely. Additional transport fees will apply.

Still have questions?

Our adoption counselors are available 7 days a week to help you find your perfect match.